TROUBLESHOOTING
Problem
Possible Cause
The fan is
The plug is not fully
not operating.
inserted into the wall
outlet.
The wall outlet
experienced an
overload.
Fuse in plug fails.
The fan is defective.
Make sure remote is pointed toward front infrared window of fan
The remote
control does
Inspect the battery to
not operate
ensure it is correctly
the fan.
installed.
The battery is expired.
The fan(s) are
Omitted parts are
missing parts.
extremely rare due to
stringent quality control
during assembly; however
there is a possibility that
parts can be omitted.
CUSTOMER SERVICE
HAVE A PROBLEM? DO NOT RETURN TO PLACE OF PURCHASE. PLEASE CONTACT CUSTOMER SERVICE.
Should you have any questions or comments please contact us at:
customerservice@blackstoneltd.com
WARRANTY: This fan includes a one (1) year warranty, which covers manufacturer defects and workmanship under
normal use. Warranty is o˜ ered only to the original purchaser. Proof of purchase is required. Proof of purchase
constitutes a dated sales receipt. This warranty is void if the fan(s) have been subject to abuse such as: being dropped
which could result in damage to the fan cabinets, motors, fan controls, etc. immersion in or exposure to water, exposure
to excessive heat, outdoor usage, any use other than household use, disassembly, repair or alteration by anyone other
than an authorized service provider, use on improper voltage or current, or any use contrary to the user instructions.
Batteries and battery life are not covered in this warranty. No other warranties are expressed or implied. To receive
coverage under this warranty, contact customer service for consultation and/or replacement. DO NOT attempt to
repair any electrical or mechanical functions of this product; doing so will void this warranty and could lead to injury.
WARRANTY ACTIVATION:
To activate the warranty for this product please visit:
http://www.blackstoneinternational.ltd/product-registration
Blackstone International, Ltd.
2018 Lord Baltimore Dr.
Windsor Mill, MD 21244
customerservice@blackstoneltd.com
1-888-525-7969
www.blackstoneinternational.ltd
©2018 Blackstone International Ltd. and other trademarks are the property of the respective owners. All other brand names and
logos are registered trademarks of their respective owners. Specifications are subject to change without notice.
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Solution
Make sure that the plug is fully inserted into the base AC wall
outlet.
Unplug the fan. Inspect the main electrical breaker box. If you
find a tripped b eaker, reset it. If the problem persists, contact
a qualified, li ensed electrician.
Remove and inspect the fuse located in the plug. If the fuse is
tripped, replace with the appropriate 5 amp, 125V fuse. If the
problem persists, contact a qualified, li ensed electrician.
Contact customer service at
customerservice@ blackstoneltd.com or call 1-888-525-7969
for assistance.
Replace the battery. For best performance we recommend
using a Duracell DL2032 battery.
If the problem persists, contact customer service at
customerservice@blackstoneltd.com or call 1-888-525-7969
for assistance.
Contact customer service at
customerservice@blackstoneltd.com or call 1-888-525-7969
to request a replacement fan.
1-888-525-7969
Distributed by:
CASCADE
40-INCH TOWER FAN
INSTRUCTION MANUAL
MODEL: TF40-18
(TF40-18-CA)
VOLTAGE: 120V AC
FREQUENCY: 60Hz
CURRENT: 0.55A
PLEASE READ, UNDERSTAND AND FOLLOW BEFORE USING
SAVE THESE INSTRUCTIONS
FOR HOUSEHOLD USE ONLY
This product contains a button battery. If swallowed, it could cause severe
injury or death in just 2 hours. Seek medical attention immediately.
Use Only With a Fuse Rated 5 Amperes, 125 Volts.
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