Trouble shooting
To reduce the risk of shock and unintended operation, turn off power before servicing.
Problem
Possible cause
Low battery
Not working
Roller tangled
Poor suction
Dirty water reaches max volume
Roller, or dirty water tank not installed
correctly
Roller tangled
Mesh filer in the dirty water tank get
blocked
HEPA blocked or not installed
Nozzle or dirt passage blocked
Nozzle or dirt passage blocked
Abnormal
sound in motor
Dirty water reaches max volume
Clean water tank not correctly installed
No clean water
come out
Clean water tank lack of water
Floater not installed
Water leak from
air outlet
HEPA is wet
Plug isn't well connected
Can't charged
Adapter isn't well connected with the
appliance
Dirty water tank
Dirty water tank is full or the dirt passage
full indicator
is blocked
flashing
Clean water
tank empty
Clean water tank is empty
indicator
flashing
Self-
cleaning/roller
tangled
Roller tangled
indicator
flashing red
lights
Possible solution
Full charged the battery.
Clean the roller.
Clean dirty water tank.
Reinstall the roller and dirty water tank.
Clean the roller.
Clean the mesh filter.
Clean the HEPA.
Clean nozzle or dirt passage.
Clean nozzle or dirt passage.
Clean dirty water tank.
Reinstall clean water tank.
Refill clean water tank.
Install floater.
Dry HEPA.
Make sure the plug is well connected.
Make sure the adapter is well
connected with the appliance.
Clean dirty water tank, or clean dirt
passage.
Refill clean water tank.
Clean roller.