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Problem
It does not work
It does not work
continuously
It suddenly stopped
working
It is moving slowly
Possible cause
The battery is not charged.
Connections or cables are
disconnected.
The battery needs to be
charged.
The battery is not fully
charged.
Overload, cut-off
Fuse burnt
The brakes are not properly
adjusted.
It has overloaded
Bad driving condition.
The tires / wheels are
damaged.
Solution
Charge the battery, check if the red light is on.
Check that the battery is firmly seated in the
product
Charge the battery, check if the red light is on.
Make sure the power cable is well connected.
The battery may need to be replaced.
Overloading may result in product failure. Turn
off the product, wait 15 seconds, then turn it on
Prior to this, check the condition of all cables and
connectors.
Check the condition of the brakes and try to
loosen. If this does not work, please contact the
after-sales service.
Check that the user weighs less than the
previously recommended weight.
Check that there are no objects obstructing the
proper operation of the product.
Make sure you are on flat, dry, and constant
ground.
Check the condition of the wheels of the product.
again.
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