VORAGO BP-402 Guía Rápida

Limited product warranty
Vorago equipment and / or accessories are covered by a limited
warranty for the time indicated in the annexed validity table, counting
from the date of acquisition, against any manufacturing and operation
defect, provided they have been used under normal conditions of use
during the warranty period and for which it was manufactured. Vorago
guarantees the buyer the absence of anomalies regarding the materials.
Products Validity
12 Months
PC, tablets, cell phones, audio, keyboards, mouse, networks and accessories
LCD Monitor
36 Months*
* Except in panel (screen display) for which it will only be 12 months.
Computer equipment 3 years including Nanobay 3.
36 Months *
* Except computer equipment where the processor is integrated
on the motherboard it will only be 12 months.
Important warranty policy: Please read and complete this warranty policy and
seal it in the store when purchasing the product.
Product: Backpack
Model: BP-402 Dealer stamp
Brand: Vorago
Serial number:
Invoice number:
Delivery date:
Responsibilities
The total responsibility of Vorago will be to repair or replace the product,
including labor and parts, at no cost to the buyer when it is returned to
the point of sale, presenting this warranty policy properly completed and
stamped by the establishment where it was purchased. The product or
copy of the receipt or receipt or invoice, in which data of the product the
date of purchase is specified, to verify the times within the guarantee.
Vorago may use new parts, restored or used in good condition to repair
or replace any product, at no additional cost to the consumer. In the case
of equipment and / or accessories that can not be repaired, the change
will be generated by a similar product or with superior characteristics. This
warranty covers the transportation expenses of the product derived from
its fulfillment; which will be directly attributable to the supplier of the
product. In all replacement products, the original warranty period will be
renewed. Vorago is governed by international standards for the
manufacture of products.
How to obtain warranty support
Warranty claims are processed through the point of sale, during the first 15 days
after the purchase, as long as they meet the requirements. Warranty claims
that can not be processed through the point of sale and any concerns related to
the product purchased should be sent with the prepaid guide by Vorago to the
address of the Vorago headquarters in Francisco Villa No. 3, Col. San Agustín, CP
45645, Tlajomulco de Zúñiga, Jalisco, Mexico.
Except in situations of force majeure or fortuitous event, the repair time in no
case will be greater than 30 calendar days from the date of receive of the
equipment in Vorago.
Exclusions
This warranty is not valid in the following cases:
a) When the product has been used in conditions other than normal.
b) When the product has not been operated in accordance with the instructions
of use.
c) When the product has been altered or repaired by unauthorized persons by
Vorago.
Vorago does not o er any other express warranty for this product.
To make the warranty valid, as well as the acquisition of parts, components,
consumables and accessories
To validate a guarantee, the following information must be sent to the email:
garantias@voragolive.com
1.- Model and color
2.- Product failure
3.-Ticket or purchase invoice (digitized)
4.-Your address with CP, telephone and full Name.
Available in the establishment where the product was purchased and / or in our
central o ces:
Returns
In the case of product return, it will only be the place of purchase by the end
.
customer. Subject to the return policies established by the same seller
Vorago, S.A. de C.V. Importadora Global Rida S.A. de C.V.
Francisco Villa No. 3 Matilde Márquez No. 68
Col. San Agustín, C.P. 45645 Colonia Peñón de los Baños C.P. 15520
Tlajomulco de Zúñiga, Alcaldía Venustiano Carranza, CDMX
Jalisco, México. RFC: IGR1510164C2
Tel. (33) 3044 6666
Call us