Troubleshooting
Problem
Possible causes
The device is
Disconnected cable
not working
No water in the tank
No steam
The device requires
cleaning
Weak steam
Water temperature too
low
Cleaning and descaling
Clean the humidifier regularly to prevent the growth of bacteria in the
•
tank and in the base and to ensure its long-lasting and efficient operation.
Make sure the device is unplugged and cooled down before cleaning.
Wipe the outside of the humidifier with a soft, damp cloth. Leave it to dry.
•
When limescale appears in the water tank, clean the tank using a 1:1
•
solution of vinegar and water. Fill the tank at least halfway and stir the
solution to cover the entire interior. Rinse with water and leave it to dry.
Empty the water tank. Make sure all parts are completely dry. Store the
•
humidifier in a dry place.
The photos are for reference only, the actual look of the products may differ from
the ones shown in the pictures.
Solutions
Connect the device to a power
source
Pour water into the device and
wait 10 minutes
Clean the water tank and descale
it
Set the humidification level
to the highest. After about 15
minutes, the device will start to
work properly
EN