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TROUBLESHOOTING / DÉPANNAGE / FEHLERBEHEBUNG / SOLUCIÓN DE PROBLEMAS /
RISOLUZIONE DEI PROBLEMI
NO POWER TO UNIT -
LOSS OF SUCTION -
CUSTOMER SERVICE If you are having difficulty using this product and require support, please contact
hello@domu.co.uk (UK/EU)
usasupport@domubrands.com (US)
A5P | 01
Ensure the appliance is correctly connected to the mains outlet.
Ensure the rating of the appliance mataches the outlet.
Check and replace the fuse if necessary.
The Thermal Cut-out may have been activated. Unplug the Stick Vac and leave to
cool for up to 30-60 minutes.
Empty the Dust Tank and clean the filters thoroughly.
Check the Vents and Tubes for any blockages. Disconnect from the mains outlet
and remove any blockages.
Ensure the HEPA filter is correctly in place.
The Dust Tank may be full and HEPA Filter needs cleaning. Empty the tank and
thoroughly clean the Filter. Ensure the Filter is completely dry before replacing.
If the problem continues, please contact DOMU Brands Customer Services.
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