4. Warranty
4.1 Warranty period
BERG products are of excellent quality. To provide you with years of carefree fun on our products, BERG offers you
a functionality warranty. A functionality warranty is a warranty regarding its functional use. Please consult the table
below for the term of this warranty.
Frame
Frame (after registration)
Components & accessories
•
Parts that are liable to wear and tear (such as ropes), the influences of weather (such as rust and discolouration)
and foam parts are excluded from warranty.
•
Check www.bergtoys.com for extensive warranty regulations.
4.2 Warranty conditions
The owner of the product can only claim a warranty by presenting the original receiptof the purchase. The warranty
only applies to material and construction faults and with respect to this product or parts thereof.
The warranty becomes nul and void if:
•
The product is used improperly and / or negligently.
•
The product is improperly buried?
•
The product is not assembled and maintained in accordance with the instruction manual.
•
Technical repairs to the product are not carried out in a professional manner.
•
Replacement parts do not correspond to the technical specifications of the product involved or are installed
incorrectly.
•
Parts mounted afterwards do not meet technical specifications of the product involved or have not been
mounted correctly.
•
Added parts or replaced parts are no official BERG spare parts or accessories.
•
Damage caused by the influences of weather such as rust, UV rays or normal wear and tear.
•
The product has been used for rental purposes or made available for use by a 3rd party.
During the warranty period, all material and construction faults assessed by BERG will be repaired or replaced at the
discretion of BERG.
The owner of the product can only lay claim under this warranty by returning to the company where the product was
bought. Besides the complaint, take the product serial number and original purchase receipt with you. The serial
number is present on the frame.
If the warranty claim is not honored, all costs incurred must be paid by the owner.
The warranty is not transferable to third parties.
The warranty listed above is the only warranty for this product. There are no other expressed or implied warranties.
10 years from date of purchase
13 years (10+3)
2 years from date of purchase
EN
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