EN
PROBLEM SOLVING
12. PROBLEM SOLVING
1. The unit does not turn on.
Hose connection or power problem. Check the
power cords for a secure connection and make sure
your system hoses are connected to the correct
connections. and that your cold water faucet is on.
2. Flashing red light.
The active oxygen module has failed. Contact your
dealer for replacement.
3. Clothing is bleaching.
Incorrect flow setting. Be sure to choose the correct
setting for your washer type. If your problem
persists, contact your dealer for replacement.
4. Foam in the basin after first uses.
Detergent or residue is being cleaned. Do several
washes without clothes until the problem is
resolved. If the problem persists, contact your
dealer or technical service.
5. Discoloration occurs in the viewing tube.
High levels of tannin in your active oxygen system.
Use of a pre-filter is required. Contact a local water
specialist to find the right filter to remove tannins.
6. The clothes have a rusty color stain.
High levels of iron in your water source. Do not dry
or bleach clothing as this will worsen the effects.
Re-wash in a clean water fountain before drying.
Use of our pre-filter or a specific Iron pre-filter is
required.
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