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What?
Spillovers
on the touch
controls
2.4. trouBLESHootING
Problem
The hob will
not turn on.
The touch
controls are
unresponsive.
The touch
controls are
difficult to
operate.
The glass
is being
scratched.
Some pans
make crackling
or clicking
noises.
Placa-Vitro-KVH2160-Manual-2.indd 18
How?
1. Switch the hob power off.
2. Soak up the spill
3. Wipe the touch control
area with a clean damp
sponge or cloth.
4. Wipe the area completely
dry with a paper towel.
5. Switch the hob power
back on.
Possible causes
no power.
The controls are
locked.
There may be a slight
film of water over the
controls, or you may
be using the tip and
not the ball of your
finger when touching
the controls.
rough-edged
cookware.
unsuitable, abrasive
scourers or cleaning
products being used.
This may be caused
by the construction
of your cookware
(layers of different
metals vibrating
differently).
18
Important!
• The hob may beep
and turn itself off, and
the touch controls may
not work when there is
liquid on them. Make
sure you wipe the
touch control area dry
before turning the hob
back on.
What to do
Make sure the hob is
connected to the power
supply and that it is
switched on.
check whether there is a
power outage in your home
or area. If you've checked
everything and the problem
persists, call a qualified
technician.
unlock the controls. See
section 'using your ceramic
hob' for instructions.
Make sure the touch control
area is dry and use the
ball of your finger when
touching them.
Use cookware with flat
and smooth bases.
See 'choosing the right
cookware'.
See 'Maintenance'.
This is normal for cookware
and does not indicate a
fault.
16/04/10 20:13
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