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Frequently Asked Questions
Q: What kind of batteries can be charged by these solar panels?
1. Fanttik Power Stations
2. Sealed lead-acid battery
3. Colloidal lead-acid batteries
4. The open lead-acid batteries
Q: How to clean the surface of the solar panel?
First, remove dust and dirt on the surface by using a soft brush. Second, use a damp cloth to wipe the surface of the solar panel to remove any remaining dust
or dirt.
Any guano or other adhesive should be removed as soon as possible from the solar panel surface to avoid a reduction in performance.
Q: Is the foldable solar panel waterproof?
Fanttik EVO Solar Panels are IP65 rated, which means they are protected against water jets from any angle. However, we recommend keeping it dry to
maximize the life span of the solar panel.
Warranty
24 months limited warranty
Each Fanttik product purchased from an authorized seller comes with a 24-month warranty from the date of purchase. Fanttik's warranty does not apply to any
product damages caused by normal wear and tear, alteration, misuse, neglect, accident, service by anyone other than the authorized service center, or act of
God.
For any inquiries or comments concerning our products, please send an email to support@fanttik.com, and we will respond to you as soon as possible. If there
is any quality-related issue with the product, you may request a replacement or refund by submitting request information at https://fanttik.com/pages/contact-us.
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