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How to use
the device
The hub receives and processes input from various
smart devices and is controlled via the Heimgard
mobile app.
In case of a power loss the hub the backup battery
lasts ~2 hours.
If internet connectivity is lossed you can still control/
view your devices by activating the included SIM
card.
To activate the include SIM card, open the
app
and follow the steps listed here:
Gateway Settings
Cellular Setup
More
Connectivity
Enter the APN: mdatks (for the included SIM)
Press "Apply" to activate
Heimgard
Enable
Troubleshoot
1. Check that the cables are inserted correctly
2. Check that you have internent connectivity
3. Check that your hub and phone are connected to
the same WIFI network.
Note: It could take up to 5 minutes for your hub to
start. The software may be updating.
If you are experiencing any abnormal behaviour you
can perform a
Factory
Reset.
Note: This process will delete your existing system
and reset it. You will need to reconfigure all your
devices after the reset.
You will need a pen. Press and
for
15
seconds. The LED
(G) flashes blue
successful reset. You will now need to reconnect be
able to connect to your device.
Still having problems?
Contact costumer service
hold reset button (H)
to indicate
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