Certifications
Dimensions
Weight
TROUBLESHOOTING
TROUBLESHOOTING GUIDE
Problem
Meter Check Disk
"Source" appears on
test screen instead of
"Sanitizer"
!
On Test Results
and Test History
screens
Range Error
Output Error
Consistently
unexpected high
results for metals
Alkalinity result of
0 ppm
Unexpected results
Disk type is not an
option in Disk Series
High pH results
Salt results not as
expected
Disk not spinning
EZ-BLE
PRoC
™
™
Module,
CYBLE-022001-00 RF
Radio:
EMC:
Safety:
RoHS
21.6 X 12.4 X 10.4 cm (L X W X H) | 8.5 X 4.9 X 4.2 in
0.79 Kg, 1.74 lb
Reason
Meter Check Disk in chamber instead
of reagent disk
Wrong Market Type was chosen
Problem with default blank due to
under filled disk or air bubble. Test
results are questionable.
Raw data out of range
Decreased light intensity. Possibly
dirty lens
Metals may actually be present
Usually due to an underfilled disk.
Dirty disk cover
Software or meter firmware is out of
date.
Water sample temperature above 100
°F (38 °C) interferes with pH reagent
Water sample not between 68-74 °F
(20-23 °C). Sample disk temperatures
below or above this will also cause
artificially low or high readings
respectively.
Lid open, meter not powered on, low
battery, disk or disk cover pressed
down too tightly on hub
Fast electrical transients may disrupt
operation of the Spin Touch meter
FCC (USA):
FCC ID: WAP2001
Industry
License IC: 7922A-2001
Canada (IC)
Certification:
CE (Europe):
Complies with Directive1999/5/EC
MIC (Japan):
005-101007
KC (Korea):
MSIP-CRM-Cyp-2001
EU: ETSI EN 301489-1 ;US: FCC PART 15 B ;
CAN ICES-3 (B)/NMB-3(B); AS/NZS: CSPR 22
EU: EN61010-1:2010; AS/NZS: national differences
2011/65/EU + (EU) 2015/863
Solution
Select "Continue" to go to Test Results
screen. Select "Abort" to go to Testing
screen and run test with reagent disk.
Go to Settings. Change Market Type to
Pool/Spa
Fill disk correctly (see FILLING). On Test
Results screen tap ! for details.
Contact Support
Clean lens (see CLEANING). Follow Range
Check Procedure. If error message
persists, contact Support.
Repeat test with distilled water. If the
results still show that metals are present,
contact Support.
Review the disk filling procedures and
test again. If problem persists, contact
Support.
Gently clean disk cover apertures with
pipe cleaner or lint free cloth.
Update WaterLink Connect 2 at
softwarecenter.lamotte.com
For water samples over 100 °F
(38 °C) subtract 0.3 from pH result or, for
the most accurate result, wait until water
sample is below 90 °F (32 °C) to test
Run salt test with sample water and disk
between 68-74 °F (20-23 °C).
Close lid, power on meter, charge the
battery or plug meter into a stable power
source, remove the disk/disk cover and
place back in the chamber more gently
Restart the test to resume normal
operation
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