Re / initialization / "Reset"
To operate the desk frame, an initialization procedure of the desk legs and its electronics is required.
The desk won't move up or down, unless the initialization, or also known as Reset, has been conduct-
ed.
How to "Reset":
• Make sure all wires are properly connected to the ControlBox and the power is turned on.
• Press and hold the down button for 5-10 seconds.
• The desk moves down slowly and bounces up again.
• The reset has now been completed. Enjoy your height adjustable desk system.
In case the system has been used before, drive the system to its lowest possible position prior to en-
gaging with the reset procedure.
FAQs of ControlForce 2 (CF2) / ControlForce 2 Pro (CF2 Pro)
Troubleshooting Guide:
1. My Desk is not working, what should it do?
• Check if all cables are connected properly and retry to operate the desk.
• Do you recognize a clicking sound, while a motor cable is being plugged in or removed from the
white Controlbox? If yes, please follow the "Reset" instruction.
• In the event these instructions are not helping, please contact customer support.
WRONG
Figure 1.1
Figure 1.1 Power cord is not fully seated in Control Box.
Figure 1.2 and Figure 1.3 Motor Cable is not fully seated in Control Box.
CORRECT
Figure 1.4
Figure 1.4 Power cord is fully seated in Control Box.
Figure 1.5 and Figure 1.6 Motor Cable is fully seated in Control Box.
WRONG
Figure 1.2
CORRECT
Figure 1.5
WRONG
Figure 1.3
CORRECT
Figure 1.6
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