RACCEWAY e-VIA Manual Del Usuario página 28

WARRANTY SERVICE OPTIONS:
To obtain service under this warranty you must Call E-SCOOTER dealer for Customer
Service/Technical Support on your Product BEFORE returning your Product back to the place
of purchase. If you return your Product for warranty service you must obtain a return
authorization number by contacting dealer. Send your product (with the return authorization
number on the outside of the shipping container and affixed to the product), together with the
retail seller's original receipt or other satisfactory proof of the date of purchase to the dealer
you have purchased it from
THE PRODUCT MUST BE RETURNED IN ITS ORIGINAL BOX, ALONG WITH ALL KEYS,
CHARGER, MIRRORS & LOCKS, FLOOR MATS, AND ANY OTHER ACCESSORIES THAT CAME
WITH YOUR UNIT. DUE TO TRANSPORTATION AND RECLAMATION ISSUES, IF THE PRODUCT
IS NOT IN THE ORIGINAL PACKAGE IT MAY NOT BE RETURNED UNDER ANY
CIRCUMSTANCES.
Any postage, insurance or other shipping costs incurred in sending your product for service
under either option above is your responsibility. Manufacture will not be responsible for
products lost or damaged in shipping.
Warranty Exclusions are listed below:
●Retailers and sellers are not authorized to modify this warranty in any way. It is your
responsibility to regularly examine the product to determine the need for normal service or
replacement. This warranty does not cover the following
●Products that have been modified, neglected or poorly maintained, used for commercial
purposes, misused or abused or involved in accidents.
●Damage occurring during shipment of the products (such claims must be presented
Directly to the shipper).
●Damage to products resulting from improper assembly or repair, the use or installation of
parts or accessories not compatible with the original intended use of the product, or the failure
to follow the product warnings and usage instructions.
●Damage or deterioration to the surface finish, aesthetics or appearance of the product.
●The labor required to remove and/or re-fit and re-adjust the item covered by this warranty.
●Normal wear to the product.
● Light bulbs and tubes
●Any products for which the consumer does not follow the warranty procedures outlined
above.
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