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Troubleshooting
Problem
Heating unit won't light
Burner won't light
while using a match
Heating unit emits a lot
of black smoke
Sudden drop in gas flow
Flame blows out easily
Warranty
This product has a one-year warranty against manufacturing defects in workmanship, or materials.
The manufacturer warranty will be voided, and manufacturer disclaims any responsibility
for the following actions:
● Modification of the unit and/or components including the gas valve assembly.
● Use of any component part not manufactured or approved by Camplux.
● Use and installation other than what is listed in this manual.
Please contact the manufacturer for replacement parts.
3330-A Marathon Ct Charleston, SC 29418
Visit Us: Camplux.com
www.camplux.com
Cause
Igniter pin and burner are wet
Igniter battery is incorrectly inserted
Igniter pin is broken
Electrode wire is loose or disconnected
Electrode wire is shorting between valve
and igniter pin
No gas flow
Regulator isn't connected securely to the tank
Gas flow is obstructed
Burner ports are clogged
Flame is obstructed at burner ports
Regulator hose is kinked
No gas flow
Excess flow safety valve has been activated
High or gusting winds
No gas flow
Excess flow safety valve has been activated
Dry off with a soft cloth
Check which direction the battery is inserted
Contact for a replacement part
Reconnect wire to the igniter box located
inside the table behind the igniter box
Contact for a replacement part
Check that the gas tank isn't empty
Tighten regulator connection to the gas tank
Check all hoses for kinks and bends
Turn all gas flow connections off. Insert an
opened paperclip (or similar item) into each
of the burner ports to clear them out
Check that all burner ports are free of
any small lava rocks/pumice stones/pieces
Straighten hose of all bends or kinks
Check that the gas tank isn't empty
Turn the control knob to the 'off' position.
Close the tank valve and disconnect propane
gas tank. Turn the control knob to 'high'; wait
1 minute. Turn the control knob back to the
'off' position. Reconnect propane gas tank.
Light the fire unit as indicated in the 'To Light'
section of this manual
Increase flame to 'high'
Check that the gas tank isn't empty
See 'sudden drop in gas flow' above
1(844) 538-7475
Solution
support@camplux.com
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