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Troubleshooting
I
NOTE Cleaning by professional cleaning personnel
The manufacturer cannot be held liable for improper cleaning methods or
agents used by professional cleaning personnel. In this case the responsibility
lies with the cleaning company.
Removing dust
➤ Dust the blind regularly with a dust rag, dust glove or a vacuum cleaner with
a brush attachment. Blow excess dust off of your fabric using a can of com-
pressed air or a hair dryer on a cool setting.
➤ Fully deploy the blind to clean the fabric.
➤ Fully stow the blind to clean around the frame.
Spot cleaning
➤ Spot-clean with a soft white cloth, moistened with warm water. Add a mild
detergent if needed (non-abrasive and with no additives).
➤ Blot gently to avoid creasing or damaging the fabric. Always leave the blind
deployed to dry thoroughly.
Cleaning windows
➤ Always ensure your blinds are fully stowed before cleaning windows. This will
prevent spoiling the blind fabric by splatter or sprays of water or detergent.
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Troubleshooting
Fault
Moving rail jams
Motor not working
Motor running slow or fast
AP Remote control (optional)
not operating
Motor runs but blind does
not move
11
Warranty
Refer to the sections below for information about warranty and warranty support.
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Solution
➤ Check the side tracks for debris or obstructions.
➤ Check if wiring for voltage to the motor is correct.
➤ If power supply is checked and the motor is still
faulty contact your distributor.
➤ If using the AP Remote control refer to the AP
Remote control manual.
➤ Check for correct supply voltage.
➤ Refer to the AP Remote control manual.
➤ Check inside the side tracks for obstructions.
➤ Check that the side tracks have been installed pro-
perly and have not been twisted or distorted too far
in or out.
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