Ultenic AC1 Manual Del Usuario página 14

Troubleshooting
Problem
The appliance is not
turned on
Can not run after
turning on
Voice prompt: standby
All lights are off
during operation
Error indicator flashes
Voice prompt:
Check the roller brush
Error indicator flashes
Voice prompt:
Water shortage in
clean water tank,
please add water
Error indicator flashes
Voice prompt:
Dirty water tank full,
please clean up in
time to avoid odor
Voice prompt:
check the dirty water
tank
WiFi indicator OFF
Battery level
indicator flashes
Voice prompt:
insufficient power,
please charge
Weak suction
High noise of
the motor
Error indicator flashes
Voice prompt:
Fan error
Possible cause
Automatic overheating
protection
The machine stands upright
Battery overheat or malfunction Restart after cooling down
Roller brush is blocked;
Roller brush not installed
or absent
Clean water tank is empty
Dirty water has reached the
Max line
Dirty water tank absent
WiFi disconnected
Low battery
The filter is not installed;
The filter is dirty or the tube
is blocked.
The filter is not installed;
The filter is dirty or the tube
is blocked.
Motor fault
Solution
Restart after cooling down
Step on the roller brush top, press down
the handle and enter the working state
Clean the roller brush;
Install the roller brush correctly
Add water or liquid to the clean
water tank and reinstall it
Empty the dirty water and reinstall the
dirty water tank
Install the dirty water tank correctly
Follow the instructions in the APP
to connect to WiFi
Charge the appliance or restart it
Install the filter; Clean the filter and tube
Install the filter; Clean the filter and tube
Shut down and restart after 2 minutes.
If it still doesn't work, please contact the
customer service: support@Ultenic.com