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Troubleshooting Guide
Symptom Explanation
No transfer
1) No network commu-
of data
nication with OR
2) No network commu-
nication with PC
3) Communication error
4) No communication
5) No communication
between the first and
second Docking Station
6) No communication
between the Secondary
Docking Stations
7) No communica-
tion with any Docking
Station
No transfer
No USB-
of data via
communication
USB
Analyzer
No charging of the
not
Battery
charged
Action
If multiple Docking Stations are used, make sure not to mix
Docking Stations labelled PDS
Stations.
1a) Check the network parameters.
1b) Check that the LED on the Docking Station does not show
a red light (stable or flashing).
2a) Check the network parameters.
2b) Check that the LED on the Docking Station does not show
a red light (stable or flashing).
3) More than 5 Docking Stations are docked together.
4) Check that a USB connection is not used for communica-
tion in a Primary Docking Station.
5) Check that two Primary Stations are not docked together.
6) Check the electrical connections. The LED on the docking
station should give either a stable green light or a flashing
green light.
7) Check the electrical connection. The LED on the docking
station should give either a stable green light or a flashing
green light.
If problems remain contact distributor.
a) Check that the Analyzer is properly docked.
b) Check the cable connections in both the Docking Station
and the PC.
c) Check that the Docking Station is not a Primary Docking
station.
d) Check that all Docking Stations that should communicate
are connected with a USB cable to the PC.
e) Check that the DMS Software is properly installed and that
the USB driver is installed.
f) Check the electrical connection. The LED on the docking
station should give a stable or flashing green light.
a) Check that the Analyzer is properly docked.
b) Check that the green LED on the Docking Station gives
a flashing green light when docking the Analyzer.
c) Replace the Battery.
/SDS
with unlabelled Docking
+
+
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