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VII. Troubleshooting
a. How do I know if the webcam is recognized by the
operating system?
The webcam can connect to any USB 2.0 port. To confirm
the camera is installed correctly, check the following:
Under control panel > system settings > device manager.
b. How do I know if my video call application can use
this webcam?
All video applications have an optional setting to review
the audio and video device. Using the video application
review the following:
- The audio selection to confirm that the webcam is
selected. If not, change the selection to the HD
webcam.
- The video selection to confirm that the webcam is
selected. If not, change the selection to the webcam.
Specifications
MPN
Webcam
Type
Maximum resolution supported
Widescreen
Video mode resolution
Photo resolution
Focus type
Lens type
Auto light correction
Built-in microphone
Built-in speakers
Frame rate
Field of view
Focus distance
Video format
Image format
Connectivity
Drivers
OS and streaming compatibility
Output format
Interface type
XTW-480
480P USB webcam
640x480P
4:03
640x480P
640x480P
Rotate lens for focus
EP2G
No
Yes
No
30fps
75°
20mm
AVI
JPG
USB 2.0
No
Windows® XP/7/8/10; MacOS
10.10 and above, Linux
MJPEG
USB
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