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FAQ
In many cases, issues with the Laser TV can be rectified with a simple restart of the device. The following tips might be helpful if the problem persists after a
restart.
Problem
Display
It takes a few seconds for the image
to be displayed after the device is
switched on
The light output of the projector is
too low and the operating indicator
flashes red 5x
Sound and Display
No sound or no picture
No picture/no sound after connec-
tion of an external source
Picture is normal, but there is no
sound
Sound is normal, but there is no
picture, or only a black and white
picture
Sound and/or picture are distorted
or appear wavy
Sound and picture are blurred or fail
intermittently
The plastic housing is emitting a
clicking sound
The remote control is not functioning Laser TV is disconnected from power supply
Possible causes to check
The TV initializes and searches for information about
earlier settings
The foreign body sensor has detected an object
The foreign body sensor is dirty
Laser TV is disconnected from power supply
Laser TV is in standby mode
Connection problem
Volume is set too low
Sound output is deactivated
Software or system crash
Incorrect color setting
No active reception
Interference from an electric device nearby
Laser TV is disconnected from power supply
No/bad reception
Temperature changes during operation may cause the
device to slightly expand or shrink, which may cause a
clicking sound
No batteries inserted or batteries depleted
The batteries are incorrectly inserted
Troubleshooting suggestions
Wait until the device is ready
Remove the object
Clean the foreign body sensor
Ensure that the mains cable is connected correctly to a power
socket.
The device is connected to mains power if the LED lights up.
Press the
button of the remote control
Check the connection (correct output port on the source, cor-
rect input port on the Laser TV)
Check the volume setting
Check, whether the device is set to mute
Disconnect the mains cable from the power socket and plug it
in again after 60 s
Check, whether the color setting is set to 50 or higher
Try various TV channels
Switch off all nearby electric devices or position them at a
greater distance to the Laser TV
Try connecting to another power socket
When using an external aerial: check the direction, position
and connection of the aerial
Adjust the alignment of the aerial, reset the channel, or fine-
tune the channel
That is completely normal and the device is in perfect working
order
Ensure that the mains cable is connected correctly to a power
socket.
The device is connected to mains power if the LED lights up.
Replace the batteries
Check polarity and insert the batteries correctly

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