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TROUBLESHOOTING
WARNING: If you smell gas:
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire department.
IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies,
paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes.
These fumes may mix with combustion air and create odors.
WARNING: Make sure that power is turned off before proceeding.
WARNING: Turn off and let cool before servicing. Only a qualified service person should service
and repair heater.
PROBLEM
When Ignitor Module is
pressed in, there is no
spark at ODS/pilot.
Unit shuts off after
running a few
minutes.
POSSIBLE CAUSE
1. Ignitor electrode is
positioned wrong.
2. Ignitor electrode is broken.
3. Ignitor electrode is not
connected to ignitor cable.
4. Ignitor cable is pinched or wet.
5. Damaged ignitor cable.
6. Bad ignitor module or ignition
module.
7. Bad battery.
1. Gas supply is turned off or
equipment shutoff valve is
closed.
2. Control knob not fully
pressed in while pressing
Piezo Ignitor.
3. Air in gas lines when
installed.
4. ODS / pilot is clogged.
5. Gas regulator setting is not correct.
6. Control knob not in PILOT position.
7. Depleted gas supply (propane).
8. Incorrect gas setting regulator or
selector valve.
CORRECTIVE ACTION
1. Replace ODS. Refer to care and
maintenance on page 22.
2. Replace ODS. Refer to care and
maintenance on page 22.
3. Replace ignitor cable. Refer to care
and maintenance on page 22.
4. Free ignitor cable if pinched by any
metal or tubing. Keep ignitor cable dry.
Replace ignitor cable. Refer to care
and maintenance on page 22.
5. Replace ignitor cable.
6. Replace ignitor module or ignition
module.
7. Replace bad battery.
1. Turn on gas supply or open equipment
shutoff valve.
2. Fully press in control knob while
pressing Ignitor Module.
3. Continue holding down control knob.
Repeat igniting operation until air is
removed.
4. Clean ODS/pilot (see Care and
Maintenance, page 21) or replace
ODS/pilot assembly.
5. Replace gas regulator.
6. Turn control knob to PILOT position.
7. Contact local propane/LP gas company.
8. Call qualified service technician.
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