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T
ROUBLESHOOTING
Troubleshooting Guide
If the unit does not perform properly when operated as instructed in this Owner's Manual, check the following chart
and all connections once before calling for service.
Symptom
No power
No picture or sound
No color
T
Sound OK, picture poor
V
Ghosts,lines or streaks in
picture
Different color marks on TV
screen
Picture OK, sound poor
Captions are displayed as a
white box.
No caption is displayed in the
C
Closed Caption-supported
A
program.
P
T
No caption is displayed when
I
playing the discs or cassette
O
tape containing captions.
N
Black box is displayed in the
screen.
Note:
•
The LCD panel is manufactured to provide many years of useful life. Occasionally a few non active pixels may appear as a fixed point of
blue, green or red. This is not to be considered a defect in the LCD screen.
•
Some functions are not available in specific modes, but this is not a malfunction. Read the description in this owner's manual for more
details on correct operations.
Remedy
•
Be sure the power cord is plugged in.
•
If a power failure occurs, unplug the power cord for 30 minutes to allow the unit to
reset itself.
•
Check if the power is on.
•
Check if the right input mode is selected.
•
View other TV channels. The problem might be limited to the broadcasting station.
•
Turn off the power and wait for about 1 minute, then turn on the unit again.
•
View other TV channels. The problem might be limited to the broadcasting station.
•
Adjust the "Color" in the main menu.
•
Electrical interference from nearby appliances may affect picture quality.
•
Adjust "Contrast" and "Brightness" in the main menu.
•
View other TV channels. The problem might be limited to the broadcasting station.
•
Electrical interference from nearby appliances may affect picture quality.
•
View other TV channels. The problem might be limited to the broadcasting station.
•
Move your TV away from nearby electric appliances. Turn off the power and wait
30 minutes before turning it back on.
•
View other TV channels. The problem might be limited to the broadcasting station.
•
View other TV channels. The problem might be limited to the broadcasting station.
•
Check if the audio cable is plugged in correctly .
•
Interference from buildings or weather conditions may cause captioning to be
incomplete.
•
Broadcasting station may shorten the program to insert advertisement.
The closed caption decoder cannot read the information of the shortened
program.
•
The disc or cassette tape may be illegally copied, or the caption signal might not
have been read during copying.
•
The text mode is selected for caption. Select "CC1", "CC2", "CC3", "CC4" or "Off".
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