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Troubleshooting tips...
Problem
Dehumidifier .
does not start.
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Dehumidifier does not.
dry the air as it should.
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Dehumidifier runs.
too much.
Frost appears on .
the coils.
Controls cannot be set
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Fan noise .
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Water on floor.
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Bucket Full LED light
flashing and alarm .
sounds while drain hose
is connected.
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Save time and money! Review the chart below first and you may not need to call for service.
Possible Causes
The dehumidifier .
is unplugged..
The fuse is blown/circuit.
breaker is tripped..
Dehumidifier has reached its .
preset level or bucket is full. .
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Bucket is not in the .
proper position.
Power failure.
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Did not allow enough time .
to remove the moisture. .
Airflow is restricted. .
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Dirty filter.
The Humidity Control may .
not be set low enough. .
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Doors and windows may not .
be closed tightly. .
Clothes dryer may be .
blowing moisture-laden .
air into the room.
Room temperature .
is too low.
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Area to be dehumidified .
is too large.
Doors and windows are open.
Dehumidifier has been turned .
on recently, or room temperature within.60.minutes..See.the Automatic Defrost.section.
is below 41°F (5°C).
The compressor will turn off
and the fan will automatically
continue to run for
approximately 3 minutes at a
fixed setting..
Air is moving through.
the dehumidifier.
Hose connection may be loose.. •.Check.the.hose.connection..See.the.Removing Collected
Intended to use the bucket to .
collect water, but a hose.
as attached.
Drain hose not tight on fitting
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Drain hose is kinked
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What To Do
• Make.sure.the.dehumidifier's.plug.is.pushed.completely.
. into.the.outlet.
•.Check.the.house.fuse/circuit.breaker.box.and.replace
. the.fuse.or.reset.the.breaker.
•.The.dehumidifier.automatically.turns.off.when.either
. condition.occurs..Change.to.a.lower.setting.or.empty.
. the.bucket.and.replace.properly.
•.The.bucket.must.be.in.place.and.securely.seated.for.the.
dehumidifier.to.operate..
•.There.is.a.protective.time.delay.(up.to.3.minutes).to.
. prevent.tripping.of.the.compressor.overload..For.this..
. reason,.the.unit.may.not.start.normal.dehumidifying..
. for.3.minutes.after.it.is.turned.back.on.
•.When.first.installed,.allow.at.least.24.hours.to.maintain.
. the.desired.dryness.
•.Make.sure.there.are.no.curtains,.blinds.or.furniture.
. blocking.the.front.or.back.of.the.dehumidifier..See.the..
. Choosing a Location.section.
•.See.the.Care and Cleaning.section.
•.For.drier.air,.press.the.▼.pad.and.set.to.a.lower.percent.. .
. value.(%).or.at.CO.(continuous).for.maximum..
. dehumidification.
•.Check.that.all.doors,.windows.and.other.openings.
. are.securely.closed.
•.Install.the.dehumidifier.away.from.the.dryer..
. The.dryer.should.be.vented.to.the.outside..
•.Moisture.removal.is.best.at.higher.room.temperatures..
Lower.room.temperatures.will.reduce.the.moisture..
. removal.rate..Models.are.designed.to.be.operated.at.. .
. temperatures.above.41°F.(5°C).
•.The.capacity.of.your.dehumidifier.may.not.be.adequate..
•.Close.all.doors.and.windows.to.the.outside..
•.This.is.normal..Frost.will.usually.disappear.
•.This.is.normal..Wait.approximately.3.minutes.and.set.the.
fan.as.desired.
•.This.is.normal..
Water.section..
•.Disconnect.the.hose.if.using.the.bucket.to.collect.water..
See.the.Removing Collected Water section
•.Check.drain.hose.connection.
•.Ensure.the.drain.hose.is.pointed.straight.down.to.the.floor.
and.is.not.kinked.in.anyway.
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