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Limited Product Warranty
Vorago Equipment and / or Accessories are covered by a limited warranty of 12
months from the date of purchase, against any manufacturing and operating
defect, provided they have been used under normal conditions of use during
the warranty period and for which it was manufactured. Vorago guarantees the
buyer the absence of manufacturing and operation anomalies including parts and
components of the product in relation to the materials.
Guarantee Policy
Important: Please read and complete this warranty policy and seal it in the store
when purchasing the product.
Product: Gamer keyboard
Model: KBG500
Brand: GAME G FACTOR
Serial number:
Invoice number:
Deadline:
Responsibilities
The full responsibility of Vorago will be to repair or replace the product, including
labor and parts, without any cost to the buyer when it is returned to the point
of sale, presenting this Guarantee Policy duly completed and stamped by the
establishment where it was purchased. the product or copy of the Receipt or
Receipt or Invoice, in which the specific data of the product object of the sale, in
which the date of purchase is specified, to verify the times within the Guarantee.
Vorago may use new parts, restored or used in good condition to repair or replace
any product, at no additional cost to the consumer. In the case of Equipment and
/ or Accessories that are not repaired, the change will be generated by a similar
product or with superior characteristics. This Guarantee covers the transportation
expenses of the product derived from its fulfillment; which will be directly
attributable to the supplier of the product.
In all replacement products, the original warranty period will be renewed. Vorago is
governed by international standards for the manufacture of products.
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How to obtain warranty support
Guarantee claims are processed through the point of sale, during the first 15 days
after the purchase, as long as they meet the requirements. Guarantee claims that
can not be processed through the point of sale and any concerns related to the
product purchased should be sent to Vorago with address Francisco Villa No.
3, Col. San Agustín, C.P. 45645, Tlajomulco de Zúñiga, Jalisco, Mexico. Tel. 01 800
7867246.
Except in situations of force majeure or fortuitous event, the repair time in
no case will be greater than 30 calendar days from the date of receipt of the
equipment in Vorago.
Exclusions
This guarantee is not valid in the following cases:
a) When the product had been used in conditions other than normal.
b) When the product has not been operated in accordance with the instructions
for use that accompany it.
c) When the product has been altered or repaired by unauthorized persons by
Vorago.
Vorago does not offer any other express warranty for this product.
To make the guarantee valid, as well as the acquisition of parts, components,
consumables and accessories
Available at the establishment where the product was purchased and / or at our
headquarters:
Vorago, S.A. de C.V.
Francisco Villa No. 3
Col. San Agustín, C.P. 45645
Tlajomulco de Zúñiga, Jalisco, México.
Tel. 01 800 7867246
Importadora Global Rida S.A. de C.V.
Matilde Márquez No. 68
Colonia Peñón de los Baños C.P. 15520
Alcaldía Venustiano Carranza, CDMX
RFC: IGR1510164C2
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