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Troubleshooting
Caution! Before troubleshooting, disconnect the power supply. Only a qualified electrician of
competent person must do the troubleshooting that is not in this manual.
Important! There are some sounds during normal use (compressor, refrigerant circulation).
Problem
Appliance does not
work
Appliance freezes or
cools too much
The food is not frozen
enough.
Heavy build up of
frost on the door
seal.
Unusual noises
Water on the floor
Side panels are hot.
If the malfunction shows again, contact the Service Center.
These data are necessary to help you quickly and correctly. Write the necessary data here, refer to the
rating plate.
Possible cause
Temperature regulation knob is
set at coldest
Mains plug is not plugged in
or is loose
Fuse has blown or is defective
Socket is defective
Temperature is set too cold or
the appliance runs at coldest.
Temperature is not properly
adjusted.
Door was open for an extended
period.
A large quantity of warm food
was placed in the appliance
within the last 24 hours.
The appliance is near a heat
source.
Door seal is not air tight.
Appliance is not level.
The appliance is touching the
wall or other objects.
A component, e.g. a pipe, on
the rear of the appliance is
touching another part of the
appliance or the wall.
Water drain hole is blocked.
It's normal. Heat exchange
parts are in the sides.
Solution
Set the knob at other switch on the
appliance.
Insert mains plug.
Check fuse, replace if necessary.
Mains malfunctions are to be
corrected by an electrician.
Turn the temperature regulator to a
warmer setting temporarily.
Please look in the initial
Temperature Setting section.
Open the door only as long as
necessary.
Turn the temperature regulation to a
colder setting temporarily.
Please look in the installation
location section.
Carefully warm the leaking sections
of the door seal with a hair dryer (on
a cool setting). At the same time
shape the warmed door seal by
hand such that it sits correctly.
Re-adjust the feet.
Move the appliance slightly.
If necessary, carefully bend the
component out of the way.
See the Cleaning and Care section.
Take gloves to touch sides if needed.
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