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36
T
roubleshooting
Before calling for service, check the problem against the list bellows.
Symptom
Water Supply
Failure
Drainage Failure
Spin Failure
Door(Lid) Open
Abnormal water
level sensing
Overflow failure
Abnormal motor
Brake Resister Error
Clutching Error
Error Message
• Is the water tap shut off?
• Is the water supply cut off ?
• Is the tap or water supply hose frozen ?
• Is the water pressure low or is the filter of the inlet
valve clogged with impurities?
• Is the Hot hose connected to cold?
• Is the Cold hose connected to hot?
• Is the drain hose positioned correctly?
• Is the drain hose bent or placed too high?
• Is the internal part of the hose or drain pump
(only pump model) clogged with impurities?
• Check if electric power has gone off.
• Is the laundry evenly balanced?
• Is the washing machine placed on a flat surface?
• Is the lid closed?
• Please call your nearest LG Electronics service
center for help.
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