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Use the following check list for troubleshooting when you have problems with your TV. Consult your local dealer or
service outlet if problems persist. Be sure all connections are properly made when using with other units.
SYMPTOMS
POSSIBLE SOLUTIONS
• Make sure the power cord is plugged in.
TV does not
• Try another AC outlet.
operate.
• Power is off, check fuse or circuit breaker.
• Unplug unit for an hour, then plug it back in.
• Station or CABLE experiencing problems,
tune to another station.
Poor sound
or no sound.
• Check sound adjustments (Volume and Mute).
• Check for sources of possible interference.
• Station or CABLE experiencing problems,
tune to another station.
• Make sure channels are set into memory.
Poor picture
• Check antenna or CABLE connections,
or no picture.
adjust antenna.
• Check for sources of possible interference.
• Check picture control adjustments.
• Station or CABLE experiencing problems,
Poor
tune to another station.
reception on
• Make sure channels are set into memory.
some
• Station is weak, adjust antenna to receive
channels.
desired station.
• Check for sources of possible interference.
• Station or CABLE experiencing problems,
tune to another station.
• Make sure channels are set into memory.
Poor color or
• Check picture control adjustments.
no color.
• Check antenna or CABLE connections,
adjust antenna.
• Check for sources of possible interference.
• Station or CABLE experiencing problems,
tune to another station.
Picture
• Make sure channels are set into memory.
wobbles or
• CABLE company is scrambling signal.
drifts.
• Adjust antenna.
Digital
broadcast-
• Check digital signal strength.
ing screen
problem.
J3W41321A_En_P35-39
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37
Troubleshooting
SYMPTOMS
POSSIBLE SOLUTIONS
• Check all CABLE connections.
No CATV
• Set TV/CABLE menu option to the CABLE
reception.
mode.
• Station or CABLE system problems, try
another station.
Horizontal or
• Check antenna connections, adjust or
diagonal bars
re-direct antenna.
on screen.
• Check for sources of possible interference.
• Make sure TV/CABLE menu option is in the
No reception
appropriate mode.
above
• If using antenna, check UHF antenna
channel 13.
connections.
• Batteries are weak, dead or inserted incorrectly.
• Remote is out of range, move closer to TV
(within 15 feet).
No Remote
• Make sure Remote is aimed at sensor.
operation.
• Confirm there are no obstructions between
the Remote and the TV.
• Make sure the power cord is plugged in.
• No broadcast on station tuned.
TV shuts off.
• Sleep Timer is set.
• Power interrupted.
• TV station experiencing problems or program
tuned is not closed captioned. Try another
Closed -
channel.
Caption is
• Check CABLE connection or VHF/UHF
not activated.
antenna, reposition or rotate antenna.
• Set closed caption decoder in the menu.
Display is not
shown in your
• Select proper language in the menu options.
language.
24/03/2006, 2:25 PM
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