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Troubleshooting Tips... Before you call for service
Problem
Frequent buzzing sound from the ice
maker (if installed).
No ice cube production (if ice maker
is installed).
Refrigerator has odor.
Moisture forms on outside of
refrigerator.
Moisture collects inside (in humid
weather, air carries moisture into
refrigerator when doors are opened)
Interior light does not work
Hot air from the bottom of the
refrigerator
Refrigerator never shuts off but the
temperatures are ok.
Door not closing properly.
Door does not close by itself
Freezer door opens when
refrigerator door is closed.
Food freezing in the refrigerator.
Handle is loose/handle has a gap.
49-1000103
Possible Causes
Ice maker power switch is in the ON
position but the water supply to the
refrigerator has not been connected.
Supply line or shutoff valve is
clogged.
Foods transmitting odor to
refrigerator.
Interior needs cleaning.
Not unusual during periods of high
humidity.
Due to the higher humidity in the
refrigerator, you may on occasion
experience fog or small amounts
of moisture in the refrigerator
compartment.
No power at the outlet.
Light bulb is burned out.
Normal air flow cooling motor. In the
refrigeration process, it is normal
that heat be expelled in the area
under the refrigerator. Some floor
coverings are sensitive and will
discolor at these normal and safe
temperatures.
Adaptive defrost keeps compressor
running during door openings.
Door gasket on hinge side sticking
or folding over.
Leveling legs need adjusting.
This is normal if the door closes
after it pops open.
Food too close to the air vent at the
back of the refrigerator.
Refrigerator control is set too cold.
Handle needs to be adjusted.
What to Do
Set the power switch to the OFF
position. Keeping it in the ON position
will damage the water valve.
Call a plumber.
Foods with strong odors should be
tightly wrapped.
Keep an open box of baking soda
in the refrigerator; replace every 3
months.
See Care and Cleaning section.
Wipe surface dry.
This is normal and may come and
go as different food loads and
environmental conditions change.
Wipe dry with a paper towel if desired.
Replace fuse or reset the breaker.
See Care and Cleaning section.
This is normal.
This is normal. The refrigerator will
cycle off after the door remains closed
for 2 hours.
Apply paraffin wax to the face of the
gasket.
See Rollers and Leveling Legs in the
Installation instructions section.
This indicates that there is a good
seal on the freezer door. If the freezer
door does not automatically close after
popping open, then see Door does
not close by itself, above.
Move food away from the air vent.
Move the refrigerator control to a
warmer temperature.
See Reversing Door Handles in the
Installation Instructions section.
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