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FAQ
Before requesting service or assistance, please follow these simple guides to resolve the problem.
If the problem still persists, please contact your local Panasonic dealer or Panasonic Service Center for assistance. For
details (p. 54, 55)
For additional assistance, please contact us via the website at:
www.panasonic.com/contactinfo
www.panasonic.ca
White spots or
shadow images
(noise)
Check the position, direction,
and connection of the antenna.
Interference or
frozen digital
channels
(intermittent sound)
Change the direction of antenna for
digital channels.
Check "Signal meter" (p. 39).
If the signal is weak, check the
antenna and consult your local
dealer.
The LCD panel moves
slightly when it is
pushed with a finger.
A clattering sound
might be heard
This is not a malfunction.
There is some looseness around
the panel to prevent damage to the
panel.
50
Pictures from external
equipment are distorted when
the unit is connected via HDMI
Is the HDMI cable connected properly?
(p. 31, 43)
Turn Off the TV unit and equipment, then
turn them On again.
Check an input signal from the equipment.
(p. 48)
Use equipment compliant with
EIA/CEA-861/861B.
When the channel is changed on
an STB that is connected with
HDMI, "HDMI" may be displayed
on the top left of the screen
This is not a malfunction.
Recording does not
start immediately
Check the settings of the recorder. For
details, read the manual of the recorder.
The remote control does
not work
Are the batteries installed correctly? (p. 7)
Are the batteries new?
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