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Troubleshooting
Problem
Burner will not light using igniter
Burner will not light with match
Sudden drop in gas flow or reduced flame height
Irregular flame pattern, flame does not run the
full length of burner
Flame is yellow or orange
Flame goes out
Flare-up
Persistent grease fire
Flashback (fire in burner tube(s))
Inside of lid is peeling (like paint peeling)
®
Possible Cause
LP gas tank valve is closed
LP gas tank is low or empty
LP gas
Wires or electrode covered with cooking residue
Electrode and burners are wet
Electrode cracked/broken - sparks at crack
Wire loose or disconnected
Wire is shorting (sparking) between igniter and electrode Replacement part(s) may be needed - contact Customer Care at 800.762.1142
Bad igniter
No gas flow
LP gas tank is low or empty
LP gas
Coupling nut and regulator not fully connected
Obstruction of gas flow
Disengagement of burner to valve
Spider webs or insect nest in venturi
Burner ports clogged or blocked
Out of gas
Overfilling prevention device may have been activated
Burner ports are clogged or blocked
New burner may have residual manufacturing oils
Spider webs or insect nest in venturi
Food residue, grease, etc. on burners
Poor alignment of valve to burner/venturi tube
High or gusting winds
Low on LP Gas
Overfilling prevention device may have been activated
Grease buildup
Excess fat in meat
Excessive cooking temperature
Grease trapped by food buildup around burner system
Burner and/or burner/venturi tube are blocked
Baked on grease buildup has turned to carbon and is
flaking off.
For more assistance, please visit us at BlueRhino.com or call 1.800.762.1142.
Outdoor LP Gas Barbecue Grill
Model No. BY16-101-002-05
Prevention/Cure
Make sure regulator is securely attached to the LP gas tank per "Installing LP
Gas Tank," then turn LP gas tank valve to "OPEN"
Exchange, refill or replace LP gas tank
1.
Turn LP gas tank valve to "CLOSED"
2.
Wait 5 minutes for gas to clear
3.
Follow "Checking for Leaks" section
Clean wire and/or electrode with rubbing alcohol
Wipe dry with cloth
Replacement part(s) may be needed - contact Customer Care at 800.762.1142
Reconnect wire or replacement part(s) may be needed - contact Customer Care
at 800.762.1142
Replacement part(s) may be needed - contact Customer Care at 800.762.1142
Check if LP gas tank is empty
A. If empty, exchange, refill or replace LP gas tank
B. If LP gas tank is not empty, refer to "Sudden drop in gas flow or reduced
flame height" (see below)
Exchange, refill or replace LP gas tank
1.
Turn LP gas tank valve to "CLOSED"
2.
Wait 5 minutes for gas to clear
3.
Follow "Checking for Leaks" section
Turn the coupling nut about one-half to three-quarters additional turn until solid
stop. Tighten by hand only - do NOT use tools
1.
Clear burner/venturi tube
2.
Check for bent or kinked hose
Reengage burner and valve
Clean burner/venturi tube
Clean burner ports
Exchange, refill or replace LP gas tank
1.
Turn control knobs to " OFF"
2.
Wait 30 seconds and light grill
3.
If flames are still too low, reset the overfilling prevention device:
a.
Turn control knob(s) " OFF"
b.
Turn LP gas tank valve to "CLOSED"
c.
Disconnect regulator
d.
Turn control knobs to (HIGH)
e.
Wait 1 minute
f.
Turn control knobs to " OFF"
g.
Reconnect regulator and leak check connections, being careful not to
fully open valve
h.
Light grill per "Lighting" section
Clean burner ports
Burn grill for 15 minutes on
(HIGH) with the lid closed
Clean venturi
Clean burner
Ensure burner/venturi tube is properly engaged with valve
Do not use grill in high winds
Exchange, refill or replace LP gas tank
Refer to "Sudden drop in gas flow or reduced flame height" (see above)
Remove and clean all grill parts per "Cleaning and Care" section
Trim fat from meat before grilling
Adjust to lower cooking temperature
1.
Turn control knobs to " OFF"
2.
Turn LP gas tank valve to "CLOSED"
3.
Leave lid in closed position and let fire burn out
4.
After grill cools, remove and clean all parts per "Cleaning and Care" section
Clean burners and/or burner/venturi tube
Clean all grill parts per "Cleaning and Care" section.
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