TROUBLESHOOTING
PROBLEM
Battery Packs will not charge.
CyberTank is not charging.
CyberTank suddenly shuts
down.
CyberTank will not turn on.
The CyberTank lost connection
with the APP.
EN
Flash charging doesn't work.
Warnings on the display
TECHNICAL DATA
Rated voltage
Battery capacity
Battery energy
Battery chemistry
Battery pack type
Battery pack charging time*** (CyberPack)
1 x 4.0 Ah
2 x 4.0 Ah
1 x 11 Ah
2 x 11 Ah
1 x 4.0 Ah @ Flash mode
1 x 11 Ah @ Flash mode
14
SOLUTION
A. Check to make sure battery packs have been correctly installed.
B. The battery overheats after continuous use or the temperature is too low.
• Overheating-Allow battery pack to cool down.
• The temperature is too low-Place battery in a warm environment, once battery is warm place back on CyberTank for
Charging.
C. Check whether the circuit breaker is turned on.
D. The emergency stop button has not been reset-Reset the emergency stop button and press the on/off button to turn on
the CyberTank again.
E. CyberTank overheats or the temperature is too low-Cooling or warming up the CyberTank to the appropriate
temperature.
F. CyberTank was not properly charged-Make sure the CyberTank is properly charged.
G. Return to Authorized Service Location-may need new battery.
A. The emergency stop button has not been reset-Reset the emergency stop button and press the on/off button to turn on
the CyberTank again.
B. Check whether the circuit breaker is turned on.
C. CyberTank overheats or the temperature is too low-Cooling or warming up the CyberTank to the appropriate
temperature.
D. The battery cabinet and the battery packs are getting charged at the same time-Battery packs will charge prior to the
charging of the battery cabinet.
E. Contact the dealer for detailed information.
A. The emergency stop button is accidentally pushed-Rotate the emergency stop button to reset it and turn on the Cyber-
Tank again.
B. Circuit breaker has been tripped-Please turn circuit breaker back on.
C. Contact the dealer for detailed information.
A. CyberTank overheats or the temperature is too low-Cooling or warming up the CyberTank to the appropriate tempera-
ture.
B. The battery cabinet is out of power-Connect the CyberTank to the mains through AC cable and ensure the connection is
stable.
C. Ensure the connection between the charging cabinet and battery cabinet is stable.
D. The emergency stop button has not been reset-Reset the emergency stop button and press the on/off button to turn on
the CyberTank again.
E. Contact the dealer for detailed information.
A. 4G signal is weak-Changing the working site to where signal is strong.
B. Contact the dealer for detailed information.
A. CyberTank overheats or the temperature is too low-Cooling or warming up the CyberTank to the appropriate tempera-
ture.
B. The battery overheats after continuous use or the temperature is too low.
• Overheating-Allow battery pack to cool down.
• The temperature is too low-Place battery in a warm environment, once battery is warm place back on CyberTank for
Charging.
C. The battery cabinet is out of power-Connect the CyberTank to the mains through AC cable and ensure the connection is
stable.
D. Ensure the booster charging button has get pressed.
A. Refer to the App.
B. Contact the dealer for detailed information
KAC875E KAC875E.X**
48 V
105 Ah
5040 Wh
LiFePO4
Lithium Iron
Phosphate
CyberPack
Kress 60 V battery
100%
14 min
14 min
14 min
14 min
8 min
8 min
KAC877E KAC877E.X**
150 Ah
7200 Wh
80%
10 min
10 min
10 min
10 min
5 min
5 min