TROUBLESHOOTING
Problem
The vacuum
cleaner does not
turn on
The vacuum
cleaner is not
charging
The suction
power is
decreasing
Vacuum cleaner
is overheating
The air coming
out of the
vacuum cleaner
smells bad
The battery/
charging
indicator light is
blinking
The brush does
not turn anymore
Possible cause
The vacuum cleaner
has not been
charged
The power switch is
not turned on
The power cord is
damaged
The crevice tools or
extension hose may
be blocked
The water in the
water tank is very
dirty
The filter is dirty
The filter is dirty
The filter is dirty
The filter is not dry
The vacuum cleaner
is out of power
The brush is dirty
15
Solution
Make sure the vacuum
cleaner has been fully
charged before first time use
or if it has not been used for a
long time
Make sure the power switch
of the main power supply is
turned on
Do not use a damaged
power cord. Please contact
the customer service center
Check for any blockages and
clear them
Regularly replace the water in
the reservoir by clean water
and empty the water tank
after each use
Check with the supplier for
replacement parts
Check the filter and clean off
any dirt
Check the filter and clean off
any dirt
Make sure the filter is dry
before inserting it back into
the hand vacuum cleaner.
Replace the water with clean
water if needed.
Recharge the vacuum
cleaner to its full capacity.
The light will stop blinking.
Clean the brush
TKG SKV 1004