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TROUBLESHOOTING GUIDE
You can solve many common refrigerator problems easily, saving you the cost of a possible
service call. Try the suggestions below to see if you can solve the problem before calling for
service.
PROBLEM
Refrigerator does not operate.
Compressor turns on and off
frequently.
Temperature inside the
refrigerator is too warm.
Temperature inside the
refrigerator is too cold.
Temperature of external
refrigerator surface is warm.
Popping or cracking sound
when compressor comes on.
Bubbling or gurgling sound, like
water boiling.
Vibrations.
Moisture forms on inside
refrigerator walls.
Moisture forms on outside of
refrigerator.
The door will not close properly.
Not plugged in.
The circuit breaker tripped or a blown fuse.
The room temperature is hotter than normal.
A large amount of food has been added to the refrigerator.
The door is opened too often.
The door is not closed completely.
The temperature control is not set correctly.
The door gasket does not seal properly.
The refrigerator does not have the correct clearances.
The refrigerator has recently been disconnected for a period of time. 4 hours
are required for the refrigerator to cool down completely.
Temperature control is set too warm. Turn the control to a cooler setting and
allow several hours for the temperature to stabilize.
Door is kept open too long or is opened too frequently. Warm air enters the
refrigerator every time the door is opened. Open the door less often.
The door is not closed completely.
The door gasket does not seal properly.
A large amount of warm or hot food might have been stored recently. Wait
until the refrigerator has had a chance to reach its selected temperature.
The refrigerator has recently been disconnected for a period of time. 4 hours
are required for the refrigerator to cool down completely.
Temperature control is set too cold. Turn the control to a warmer setting and
allow several hours for the temperature to stabilize.
The exterior refrigerator walls can be as much as 30
temperature. This is normal while the compressor works to transfer heat from
inside the refrigerator cabinet.
Metal parts undergo expansion and contraction, as in hot water pipes. This is
normal. Sound will level off or disappear as refrigerator continues to run.
Refrigerant (used to cool refrigerator) is circulating throughout the system.
This is normal.
Check to assure that the refrigerator is on a level surface.
Floor is uneven or weak. Refrigerator rocks on the floor when it is moved
slightly. Be sure floor can adequately support refrigerator. Level the
refrigerator by putting wood or metal shims under part of the refrigerator.
The refrigerator is touching the wall. Re-level the refrigerator and move it
from the wall.
See "Installation Instructions".
Weather is hot and humid, which increases internal rate of frost build-up. This
is normal.
Door is slightly open.
Door is kept open too long, or is opened too frequently. Open the door less
often.
The door is not sealed properly.
Door is slightly open, causing cold air from inside the refrigerator to meet
warm moist air from outside.
The refrigerator is not on a level surface.
The gasket is dirty.
8
POSSIBLE CAUSE
ο
F warmer than room
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