ENG.
Warranty clauses
This warranty shall prevail, without prejudice to any mandatory legislation that might apply.
The manufacturer is responsible for a period of 3-year product warranty covering factory defects verified by Sanycces, S.L.
During the warranty's period of validity, defects in the products will be rectified free of charge by repairing the product and/or replacing possible
damaged parts and/or replacing the whole product.
If the product is to be replaced, it shall be exchanged for another of the same model unless it has been discontinued on notification of the defect. In
such an event, Sanycces, S.L. shall supply a product of similar or superior characteristics.
If the product is to be repaired, the manufacturer shall not be obliged to send a member of its technical staff to the customer's home when the pro-
duct is small and easy enough to be taken by the latter to the manufacturer's official Technical Service. Depending on the technical complexity of the
product's repair, the manufacturer reserves the right to demand that it is repaired in its own facilities.
We request that our customers verify that the products are found to be in perfect condition upon delivery and before proceeding with their installation.
The installer should perform a final visual and operational inspection prior to their final installation.
Terms and conditions
The above warranty periods shall come into force as from the date of purchase. This must be accounted for by submitting a copy of the corresponding
tax document (the sales receipt or invoice).
Notice of the defect must be provided by the customer within a maximum of two years of its detection.
Warranty exclusions
The following are excluded from the warranty:
1. Damage originating as a consequence of: owing to circumstances beyond our control, atmospheric and geological phenomena, changes in elec-
trical voltage, chemical agents, electromagnetic reactions, effects in combination with water, such as, for example, those produced by water hardness,
lime scale deposits, excessive atmospheric humidity, etc.
2. It also guarantees the buyer and user of the products, that it will repair said items in the event that they suffer a fault due to a material or manufac-
turing defect, provided they are destined for private use and have been handled correctly in accordance with the installation, connection, operation
and usage instructions.
3. The manufacturer does not perform home installations of the products it manufactures. As such, damage caused by or originating from incorrect
installation is excluded from the Warranty, and remains the responsibility of the installation company.
4. Work carried out by technical personnel not authorized by or not belonging to the manufacturer official Service, even where the work is only partial.
The manufacturer does not install any of the products in its catalogue. However, to facilitate the needs of its customers in this respect, it does have
a series of totally independent partners (called Authorized Service Providers for practical effects only) who will charge the customer directly for their
services (in the event the customer decides to contract one of them through the manufacturer), and who are solely responsible for the work they carry
out. Costs arising from Authorized Service Providers shall only be covered by the manufacturer when acting in the role of AFTER SALES SERVICE, in
the event that the product is covered by the WARRANTY period, upon prior verification and acknowledgement of the manufacturing defect by this
trading company's technical department, communicated in due time and proper form, and with the Authorised Service Provider solely responsible
for its services.
5. Damage arising from work on plumbing, masonry, carpentry, etc. necessary to proceed with the installation of the product in the user's domicile.
6. Additional work or expenses and conversions to the mains water, electricity, gas, drainage, etc. necessary for the installation of the products covered
by the Warranty.
7. Manipulation of information appearing on the invoice, receipt or this warranty.
8. This Warranty does not cover the product's regular maintenance operations, cleaning of filters, condensers, motor checks or electrical installation,
installation of plumbing, gas, boiler, connections, electrovalves, maintenance of any wooden elements such as floorboards, seats, skirting, etc., nor
the issuing of certificates accrediting correct operation that may be required, on a regular basis or not.
9. This Warranty does not cover the replacement of products which cease to function through use, denominated consumables, rubber seals, magnetic
gaskets, rolling bearings, etc.
10. Breaks of glasses in not covered by the warranty. The breaking of one glass, is due to mishandling or missuse during transporting, installation or
use. Tempered glass, explodes breaking into thousands of little pieces to avoid injury.
11. Products that were display products or similar.
No person or entity is authorized to make any modification (verbal or written) to this warranty.
10