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LIMITED WARRANTY CERTIFICATE
Tagwood bbq warrants this product for a period of (5) years against deficiencies in material and/or manufacture defect, from the date of issuance of the purchase
invoice. This LIMITED WARRANTY does not cover products that are improperly used, abused, altered or repaired. This warranty excludes all incidental or conse-
quential damages and any condition resulting from other than ordinary residential wear or any use for which the product was not intended, such as use in rental
or contract trade or commercial. This warranty does not include also normal wear and tear or dissatisfaction due to buyer's remorse. The LIMITED WARRANTY
covers manufacturing, material and parts defects after proper verification by authorized technicians. The warranty will be void if the product suffers damages
resulting from accidents, improper assembly, improper use, carelessness, action of corrosive agents, excessive load, ignorance of the instructions contained in
the instruction manual or for presenting signs of having been repaired by non-authorized personnel. Deficient products or parts that are covered by this policy
will be replaced or repaired. This warranty is non-transferable and valid only with the presentation of the purchase invoice. This product may undergo technical
design modifications without prior notice from manufacturer. The importer assumes no responsibility for personal or property damage that could be caused by
improper installation or use of the product, including lack of maintenance in the latter. Tagwood bbq reserves the right to inspect and assess the product before
honoring the warranty and to invalidate the warranty if it is concluded that the claim was not valid. If you believe that your product meets the criteria for warranty
replacement, please follow this procedure:
1. Take a picture of the damaged part
2. Take a picture of the invoice
3. Locate the serial number under the table
4. Send both pictures (damaged part & invoice) and serial number to
OPERATING INSTRUCTIONS
WARNING: We recommend moving food aside from the grill if flare-ups occur, to avoid getting the food too burned, or not at the desired cooking
level. The best way to manage this is to create two zones of fire, and always leave some portion of the grilling surface without coals under, so
that when the flare-up occurs, you can move the food to the other side and then move back when the flames reduce.
WARNING: We recommend cooking on the secondary grate or griddle without direct flame. Always do it only with the heat of the coals. Use
extreme care while cooking on the secondary grill or griddle or when adding any type of liquid such as oil as it may generate a flame or hot
drops causing serious injury.
Step 1:
We recommend not to use lighter fluid
because it may transmit a chemical taste
to your food. Instead you can use a natural
Firestarter.
info@tagwoodbbq.com with the subject warranty
5. Please include a phone number we can contact you
6. We will contact you 48 hrs after receiving the email to explain how to
proceed
Step 2:
When coals start falling under the firebox it
means they are ready. Use the coal rake to
start spreading out the fallen coals to create
an even layer under the main grate.
Step 3:
Place the food on the grill only when the
charcoals have reached the desired tem-
perature for cooking.
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