Heating-resistant glass, ceramic containers, copper, aluminum pans/ pots,
rounded-bottom pans/pots with bottom measuring less than 4.7 inches.
ERROR
CODE
E0
E1
Supply voltage below 100V
E2
Supply voltage above 140V
Cooktop surface sensor
E3
short circuit, dry bum
cooktop temperature
Cooktop surface sensor
E4
IGBT sensor short circuit,
E5
E6
IGBT sensor open circuit
E9
EF
Communications blackout
If the product is malfunctioning even after basic troubleshooting, please do
not attempt to repair the unit by yourself. Instead, contact our authorized
service center immediately.
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Troubleshooting
CAUSE OF ERROR
No pot alert or
no pot detected
open circuit
over temperature
Line faults
(loops not working)
Please follow our pages
METHODS
OF ELIMINATION
Put the pots and pans in the
heating zone or try another pot or pan
Work when voltage is restored to
Work when voltage is restored to
Resume work when the cooktop
surface temperature cools down
Check for loose sockets and terminals
that are not plugged in
Check if the air inlet is clogged or
the cooling fan is not rotating
Motherboard TNC damage
Motherboard synchronization damage
Check that the light board
wiring is connected
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