Warranty
ONE (1) YEAR WARRANTY
We warranty that the product will be free from all defects in materials and
workmanship for a period of one (1) year from the date appearing on the purchase
receipt. The original receipt is required when making a claim against the
warranty. This is transferable, but the claimant must produce the original receipt.
For any issues, we reserve the right to repair a damaged product, or replace
it with a new or redesigned product. If the model of the damaged product is not
available anymore, we reserve the right to repair it or replace it with a similar
model of equal or superior value.
This warranty does not cover the normal wear and tear of the product.
The warranty is voided by:
• Using the product in ways that do no respect the instructions in the User's Manual
• Dropping the product or any other damaged caused by human error
• The dismantlement of the product and/or attempting to repair it yourself
• An accident, misuse, abusive use or intentional damaging of the product
• The discoloration, scratching, peeling or excessive heating due to commercial use.
The present warranty is the only implicit or express guarantee that we offer.
• The manufacturer has the right to modify the product without prior notice.
• The content of this User's Manual has been verified.
Errors and omissions excepted.
RETURNS AND REFUNDS
You may return your product(s) up to 10 days after your purchase.
Once this period is over, no returns are possible.
TO RETURN THE MERCHANDISE AND GET A REFUND:
1. Communicate with the Customer Service department by calling
1-855-999-0620, from Monday to Friday, between 9 AM and 5 PM (EST),
or by emailing info@fondussimo.com.
2. Once we've received and verified your request, we will refund the amount paid
for the returned product.
3. To obtain a refund, the product must not have been used. It also must be returned
intact in the original packaging.
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FONDUSSIMO