TROUBLESHOOTING
Problem
The appliance does not switch on
The appliance does not charge
The appliance stops during use
The food builds up on the lid or on the
walls of the recipient
The food is not evenly blended
The food ends up too finely blended or
watery
The problem persists
INFORMATION ON DISPOSAL
ITEM
Pursuant to Art. 26 of Legislative Decree No. 49 of 14 March 2014 "Implementation of Directive
2012/19/EU on waste electrical and electronic equipment (WEEE)", the crossed-out bin symbol
indicates that this appliance is not to be considered municipal waste. Disposing of it must
therefore be carried out by separate waste collection. Failure to dispose of the appliance as
separate waste may constitute a potential hazard to the environment and human health. Said product
can be returned to the distributor upon purchase of a new appliance.
Improper disposal of the appliance constitutes fraudulent conduct and is subject to sanctions by the
Police Authority. For further information, contact the local administration responsible for
environmental management.
PACKAGING
For information on how to correctly dispose of the packaging used to protect this product and its parts
and/or accessories, follow the instructions in the packaging.
WARRANTY TERMS
Tognana Porcellane S.p.A. thanks you for your choice and guarantees that its appliances are a product of the
latest technologies and research.
The appliance is covered by the standard TWO-YEAR warranty from the date of purchase by the first user.
This warranty is without prejudice to the validity of the legislation in force concerning consumer goods (L.D.
no. 206 of 6th September 2005, art. 130).
In order to make a claim under the Warranty, the consumer must submit the receipt or invoice certifying the
purchase of the product.
Check that the appliance is charged.
Charge the battery when the battery indicator 1
blinks or when the battery is completely flat.
Check that the cords have been properly inserted in
their slots.
In case of an overload or jam, the appliance
automatically turns off to avoid damage to the motor.
Split the preparation into smaller quantities.
For certain recipes, adding liquids into the bowl can
reduce motor strain.
There may be too much food in the recipient. Turn the
appliance off, wait for the blades to stop turning, remove
the lid and clean
the recipient and lid with a spatula. Remove any
excess food.
The amount of food to be blended is too much, or the
pieces are too large. Cut the food into smaller pieces
or reduce the amount.
The food has been processed for too long. It
is recommended to operate the appliance for less time
or use the short pulse action.
Contact an authorised service centre.
Solution
26