Touch screen does not take command,
or takes wrong
command
•
Try using fingertip or fingernail. See "Display/Touch
Screen"
section.
Microwave
oven door looks wavy
•
This is normal and will not affect performance.
Turntable will not operate
•
Is the turntable properly in place?
Make sure turntable is correct side up and is sitting securely
on the turntable support. See "Turntable"
section.
Is the turntable
support operating properly?
Remove turntable.
Remove and clean turntable support and
rollers. Replace turntable support. Replace turntable. Place
1 cup (250 mL) of water on the turntable, then restart
microwave oven. If it still is not working, contact a Sears
trained repair specialist. See back cover. Do not operate the
microwave oven without turntable and turntable support
working properly.
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Turntable alternates
rotation directions
•
This is normal and depends on motor rotation at beginning of
cycle.
Display shows messages
Is the display showing an "Oven Status" screen, with a
letter/number
code and instruction to inform Sears?
The microwave oven has detected an internal problem. It has
run a self-checking
program and displayed the error. Contact
a Sears trained repair specialist. See back cover.
Display shows time countdown,
but microwave
oven is
not operating
•
Is the Kitchen Timer in use?
See "Kitchen Timer" section.
•
Is the Learning Mode in use?
See "Learning Mode" section.
Tones are not sounding
•
Aretones turned off?
See "Tones" section.
Steam is coming from the vent grille
•
Some steam is normal.
Fan running slower than usual
•
Has the microwave
oven been stored in a cold area?
The fan will run slower until the microwave oven warms up to
normal room temperature.
Cooking times seem too long
Is the cooking power set properly?
See "Cooking Power" section.
Are large amounts
of food being heated?
Larger amounts of food need longer cooking times.
Is the incoming
voltage less than specified
in the
"Microwave
Hood Combination Safety" section?
Have a qualified electrician check the electrical system in the
home.
Quartz bulb does not appear to be on
•
This is not unusual. See "Grill Element" section.
Is the element
still working properly?
Place 2 slices of bread on the circular grill rack, place the rack
on the turntable and close the door. Program the microwave
oven using manual or custom grill - without microwaves - for
4 minutes (see "Grill" section). The bread should toast dark
brown. If the bread does not toast, contact a Sears trained
repair specialist. See back cover.
Radio, TV or cordless phone interference
•
Is the microwave oven plugged into the same outlet?
Try a different outlet.
Is the radio or TV receiver near the microwave oven?
Move the receiver away from the microwave oven, or adjust
the radio or TV antenna.
Are the microwave oven door and sealing surfaces clean?
Make sure these areas are clean.
is the cordless phone frequency 2.4 GHz?
Some 2.4 GHz-based cordless phones and home wireless
networks may experience static or noise while the microwave
oven is on. Use a corded phone, a different frequency
cordless phone or avoid using these items during microwave
oven operation.
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