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ABOVE ALL ELSE, Snow Joe
pleasant as possible. Unfortunately, there are times when a product does not work or breaks under normal operating
conditions. We think it's important that you know what you can expect from us. That's why we created the Snow Joe
Sun Joe
promise.
®
OUR PROMISE: Snow Joe
does not work, or there's an issue with a specific part, we will fix this by either sending you a free replacement part or by
sending you a new or comparable product at no charge. How cool is that! Before you know it, you'll be back in action
cutting, sawing, mowing, washing and...?
PRODUCT REGISTRATION:
Snow Joe
, LLC ("Snow Joe
®
encourages you to register your purchase. You can
register online at snowjoe.com/register, by calling our
Customer Service Department at 1-866-SNOWJOE
(1-866-766-9563), by e-mailing us at help@snowjoe.com
or by mailing in your yellow registration card. Failure to
register your product purchase will not diminish your
warranty rights. However, registering your purchase will
allow Snow Joe
+ Sun Joe
®
of your customer service needs.
WHO CAN SEEK WARRANTY COVERAGE?
This Warranty is extended by Snow Joe
the owner of this new product for residential and personal
household use only. This Warranty does not apply to
products used for commercial, rental or re-sale purposes.
Should ownership of this product change during the 2-year
period, please update the product's owner information at
snowjoe.com/register.
WHAT IS COVERED?
Snow Joe
+ Sun Joe
warrants to the owner that if this
®
®
product fails within 2 years from the date of purchase due
to a defect in material or workmanship or as a result of
normal wear and tear from ordinary household use, Snow
Joe
+ Sun Joe
will send a replacement part or product,
®
®
as needed, free of charge and with free shipping to the
original purchaser.
If, in Snow Joe
+ Sun Joe
®
product cannot be repaired with a part, Snow Joe
Sun Joe
will elect to either (A) send a new product at no
®
charge and with free shipping or (B) refund the full purchase
price to the owner.
SNOW JOE
+ SUN JOE
®
+ Sun Joe
are dedicated to you, our customer. We strive to make your experience as
®
®
+ Sun Joe
warrant new products for two years from the date of purchase. If your product
®
®
+ Sun Joe
") strongly
®
®
to better serve you with any
®
+ Sun Joe
®
's sole discretion, the failed
®
CUSTOMER PROMISE
®
WHAT IS NOT COVERED?
This Warranty does not apply to products that have been
used commercially or in non-household applications. This
Warranty does not cover cosmetic changes that do not
affect performance.
This Warranty is only valid if the product is used and
maintained in accordance with the instructions, warnings
and safeguards contained in the owner's manual. Snow
Joe
+ Sun Joe
®
®
unauthorized warranty repairs. This warranty does not cover
any cost or expense incurred by the purchaser in providing
substitute equipment or service during reasonable periods
of malfunction or non-use of this product while waiting for a
to
®
replacement part or unit under this warranty. Wearing parts
like belts, augers, chains and tines are not covered under
this warranty, and can be purchased at snowjoe.com or by
calling 1-866-SNOWJOE (1-866-766-9563). Batteries are
covered in full for 2 years from the date of purchase.
Repair, replacement or refund of the purchase price are
the exclusive remedies of purchaser and the sole liability of
Snow Joe
+ Sun Joe
®
or representative of Snow Joe
to make any additional warranty or any modification to
this warranty which may be binding upon Snow Joe
Sun Joe
. Accordingly, purchaser should not rely upon
®
any additional statements made by any employee or
representative of Snow Joe
whether based on contract, indemnity, warranty, tort
(including negligence), strict liability or otherwise, shall
Snow Joe
+ Sun Joe
®
+
®
incidental, or consequential damages, including, without
limitation, loss of profit or revenue.
Some states do not allow limits on warranties. In such
states, the above limitations may not apply to you.
Outside the USA, other warranties may apply.
4
will not be responsible for the cost of any
under this warranty. No employee
®
+ Sun Joe
®
+ Sun Joe
®
be liable for any special, indirect,
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+
®
is authorized
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+
®
. In no event,
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