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Pack the product carefully and include in the package a note with (1)
your name, (2) mailing address, (3) phone number, (4) email address,
(5) reason for return, and (6) proof of purchase or order number,
and (7) specify on the note whether you are requesting a refund or
replacement. Write the RMA on the outside of the package.
Send the product to the following return address:
PowerXL SmartSynx Dual Door Oven
Vivitech/Fosdick Returns
15392 Cobalt St.
Sylmar, CA 91342
If the replacement or refund request has not been acknowledged after
two weeks, please contact Customer Service at 973-287-5106.
Refund
Refunds requested within the money-back guarantee timeframe
will be issued to the payment method used at purchase if the item
was purchased directly from Empower Brands, LLC. If the item was
purchased from an authorized retailer, proof of purchase is required,
and a check will be issued for the item and sales tax amount.
Processing and handling fees are non-refundable.
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