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b) Date and retailer where you purchased the lighting fixture
2. Once the Consumer Services representative advises that you may
return the product, you will need to ensure the following steps are
adhered to:
a) Each claim must be filed within 15 days of the date of the occurrence.
b) A copy of the original sale receipts for the lighting fixture must
accompany the return.
c) Provide the exact date and approximate time of the claimed failure
along with a brief written description of how the damage occurred
and reasonably describe any damage.
d) Send the lighting fixture to the address below, freight prepaid.
Original purchaser assumes all shipping costs and assumes the
risk of loss or damage occurring during shipping or handling of
the lighting fixture.
RETURN PRODUCT TO:
Southwire Company, LLC,
Attention: Tool Warranty Return
840 Old Bremen Road
Carrollton, GA 30117
3. The returned lighting fixture will be tested by Southwire Company, LLC
and the results of this test, together with the technical assessment(s) will
be reviewed to determine whether the lighting fixture failed to perform
properly. You have the right to obtain copies of all reports at your expense.
THE LIMITED WARRANTY IS THE ONLY WARRANTY OF SOUTHWIRE
COMPANY, LLC THERE ARE NO OTHER WARRANTIES, EXPRESSED OR
IMPLIED, EXCEPT AS PROVIDED BY LAW, INCLUDING THE IMPLIED
WARRANTY OF QUALITY, MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE AND SUCH IMPLIED WARRANTIES, IF ANY,
ARE LIMITED IN DURATION TO THE TERM OF THE LIMITED WARRANTY.
1-855-SWTOOLS — www.southwiretools.com
Some states and provinces do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation may not
apply to you.
1-855-SWTOOLS — www.southwiretools.com
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