Publicidad
Idiomas disponibles
Idiomas disponibles
Problem
Heating unit won't
light
Burner won't light
while using a match
Heating unit emits a
lot of black smoke
Sudden drop in gas
flow
Flame blows out
easily
If within one year from the date of original purchase, this item fails due to a defect in material or workmanship, we
will replace or repair at our option, free of charge�
To order parts or to obtain warranty service, call 1-877-447-4768, 8:00 a.m. - 4:30 p.m., CST, Monday - Friday
or email customerservice@ghpgroupinc.com
This warranty does not cover defects resulting from improper or abnormal use, misuse, accident, or alteration�
Failure to follow all instructions in the owner's manual will also void this warranty� The manufacturer will not be
liable for incidental or consequential damages, or common erosion of outdoor products� Some states do not allow
the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you�
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state�
GHP Group Inc.
6440 W. Howard St.
Niles, IL 60714-3302
877-447-4768
Possible Cause
Igniter pin and burner are wet
Igniter pin is broken
Electrode wire is loose or disconnected
Electrode wire is shorting between
valve and igniter pin
No gas flow
Regulator isn't connected securely to
the tank
Gas flow is obstructed
Burner ports are clogged
Flame is obstructed at burner ports
Regulator hose is kinked
No gas flow
Excess flow safety valve has been
activated
High or gusting winds
No gas flow
Excess flow safety valve has been
activated
Solution
Dry off with a soft cloth
Contact manufacturer for a replacement part
Reconnect wire to the igniter box located inside
the unit behind the igniter box
Contact manufacturer for a replacement part
Check that the gas tank isn't empty
Tighten regulator connection to the gas tank
Check all hoses for kinks and bends
Turn all gas flow connections off� Insert an
opened paperclip (or similar item) into each of
the burner ports to clear them out�
Check that all burner ports are free of any small
lava rocks/pumice stones/LavaGlass
Straighten hose of all bends or kinks
Check that the gas tank isn't empty
Turn the control knob to the 'OFF' position�
Close the tank valve and disconnect propane
gas tank� Turn the control knob to 'HIGH'; wait 1
minute� Turn the control knob back to the 'OFF'
position� Reconnect propane gas tank� Light the
fire unit as indicated in the 'To Light' section of
this manual�
Increase flame to 'HIGH'
Check that the gas tank isn't empty
See 'sudden drop in gas flow' above
1-YEAR LIMITED WARRANTY
TROUBLESHOOTING
™
pieces
12
Publicidad
