8 WARRANTY
LEADER equipment benefits from a limited contractual warranty from the date of the purchase, 2 years parts and labour
(excluding shipping and travelling fees). Normal wear parts are excluded from this warranty.
This warranty is specifically limited to replacing or repairing the equipment (or its parts) which after examination proves
to be defective for causes attributable to LEADER.
To claim under a warranty, the user (with LEADER'S approval) will need to return the equipment to LEADER,
ZI des Hautes Vallées, Chemin n° 34, CS 20014, 76930 Octeville Sur Mer, France as soon as possible following the
discovery of the defect.
After reviewing the equipment:
- If the defect is attributable to LEADER, it will repair it and assume the costs (excluding shipping and travelling fees),
- If the defect is not attributable to LEADER, see the procedures laid down in the out-of-warranty Defect paragraph.
This warranty does not commit LEADER in the following cases: failures resulting from improper handling, improper use
of the equipment, no maintenance or incorrect maintenance, incident affecting the hardware, repair or modification by
another company or non-authorised personnel.
OUT-OF-WARRANTY DEFECT OR EQUIPMENT NO LONGER COVERED BY THE WARRANTY
A complete diagnostic will be conducted on your defective equipment, at the end of which a detailed estimate will be sent
to you for the necessary repairs.
For failures and repairs no longer covered by the warranty, a diagnostic flat rate will be applied regardless of the
acceptance of the repair quote.
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