QA
Q: The player cannot be turned on?
A: Please check whether the battery is exhausted. You can connect it to a
computer or a charger and try to turn it on again.
Q: No sound can be heard in the headset?
A: Please check if the volume is set to zero. Please check if the earphone is
correctly inserted into the earphone jack.
Q: Severe noise?
A: Please check whether the plug of the earphone is clean. Dirt can cause
noise.
Please check whether the music file is damaged, you can try to play other
music files to confirm.
If the file is damaged, it may cause severe noise or skipping of sound.
Q: FM signal reception is weak?
A: Please adjust the direction and position of the player, and extend the
headphone cable.
Please check if there is interference from electronic equipment nearby.
Q: Do you support displaying lyrics?
A: Yes, but you need to download the file in "LRC"format and check the
song time corresponding to the lyrics.
The song name and lyrics must be the same.
Q: Why are there garbled characters in lyrics or ebook?
A: The encoding format may be wrong. Please select "UTF-8"
encoding format when saving lyrics or ebook.
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