TROUBLESHOOTING
This short guide is meant to help and try to solve simple problems, if they continue and the device
cannot operate, please, don't try to repair it by yourself, return the device to your MARK PRO dealer.
If a problem occurs, carry out the following steps in sequence until find solve the problem. If finally,
the unit operates properly, don't continue with these next steps. If the light effect does not operate
properly, refer servicing to a technician.
No Light
Response: Suspect two potential problem areas: the power supply or the LEDs.
1- Power supply. Check that the unit is plugged into an appropriate power supply.
2- The LEDs. Return the device to your MARK dealer.
3- Check if the fuse is not blown, if it is, change it with one that keeps the same technical features.
If once the fuse is ok the device again blown it, please, don't change it again, contact the MARK
technical service.
4- If all of the above appears to be OK, plug the unit in again.
5- If you are unable to determine the cause of the problem, do not open the device, as this may
damage the unit and the warranty will become void.
6- Return the device to your MARK PRO dealer.
DMX Connection
When fabricating your own cables, always observe the illustrations on this page. Never connect
the shielding of the cable to the ground contact of the plug, and always make certain that the
shielding does not come into contact with the housing of the XLR plug. If the shielding is
connected to the ground, this can lead to short-circuiting and system malfunctions.
To prevent system errors, the last device in a DMX chain needs to be equipped with a terminating
resistor (120 ohm, 1/4 Watt).
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