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EN - FAQs
Does the camera support ePoE?
Yes, the camera supports ePoE technology. With ePoE, you can connect the camera up to 600 m
(2000 ft) away using just one Ethernet cable, compared to the standard 100 m (328 ft) limit. This
technology enables both power and data transmission through the same cable. The NVR it connects
to must also be equipped with an ePoE port, essential for providing power and ensuring effective
communication with the camera.
Can I use a PoE switch to connect the camera to the NVR?
Yes, you can connect the camera to the NVR by connecting it to a PoE switch, available at lorex.com.
How do I access the camera's footage from my phone?
To view the camera's footage from your phone, use the compatible NVR app. Follow the NVR's guide
to download the app and add the recorder to your account.
How do I reduce false alerts?
First, manage notifications by scheduling them or snoozing alerts in the app's or NVR's settings.
Then, optimize the camera's performance by fine-tuning person and vehicle detection settings and
drawing motion zones to receive alerts only for motion detected within those designated areas.
How can I set up person and vehicle detection?
Go to the NVR's settings for Events > Smart Motion Plus or Person and Vehicle Detection. Enable
'Person and Vehicle' detection, draw motion zones to create designated areas for detection, and
choose how the system will react to detection events by setting the 'Trigger' options. For detailed
instructions, refer to the NVR's manual at help.lorex.com and search for the NVR's model number.
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