Genie OFI-G12180 Instrucciones De Uso página 15

Handling the Guarantee
Thank you very much for purchasing this GENIE product. Please note the following advice
whenever this machine does not function faultlessly, contrary to expectations.
The guarantee period amounts to 24 months from the date of purchase, provided that the machine
has been used appropriately. Please keep the proof-of-purchase voucher and original packaging in
a safe place. The guarnatee is only valid for defects in materials or fabrication. However, it is invalid
for damage that has occurred to breakable parts, e.g., on the casing. Machines that have been
damaged by inappropriate use externally, are excluded from being exchanged. A guarantee will
expire whenever any repairs have been carried out without the express consent of our customer
service department.
Repairs under the guarantee can only be made when the proof-of-purchase voucher is enclosed
with the defective machine – please notify us about the return by telephone! Only adequately
pre-paid returns bearing the appropriate return number can be accepted. Please give your name,
address, post code, town and telephone number with the dialing code. Please state the reason for
your complaint too.
We regret any inconvenience caused!
Our service hot line
Tel. +49 (0) 6122-7279891 ● Fax +49 (0) 6122-705952 ● E-mail: hotline@genie-online.de
Please send all returns adequately pre-paid to the following address after notifying us about them
beforehand:
GENIE GmbH & Co. KG, -Service- , Berta-Cramer-Ring 22, D-65205 Wiesbaden.
Deutschland/Gemany
Supply all packing materials of an environmentally sensitive disposal.
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