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Maintenance
Cleaning Cooler & Rigid Media Pad:
The removable panel & pad can be gently sprayed off to
remove build up. A soft bristle brush can also be used.
NEVER spray pads with water while cooler is in operation.
Damage can occur to the motor and will void the warranty.
Note: Vinegar is recommended for cleaning of cooler and
can be periodically cycled through during normal use.
Removal Of Back Panel:
Disconnect power supply.
from the upper back side of cooler.
Pull out top of back panel, lift out.
Removal Of Rigid Media:
Once back is removed, the media pad will be accessible.
Note: Pad may be held in place with pins (media keepers)
which will need to be removed to free up the pads.
Storage:
Drain tank and wipe dry. Plug is located on bottom of
cooler. Ensure pads are dry by running fan without pump
for at least 20 minutes.
Visit Hessaire.com for additional maintenance tips and
service videos.
Remove the phillips screws
EN4
Troubleshooting
Problem
Cooler won't turn on
Ensure unit is plugged in and switched on.
Receptacle breaker may need to be reset.
Power wire to switch may be disconnected.
Reconnect.
Control switch may need to be replaced.
Fan will not operate
Ensure fan function is on.
Make sure nothing is obstructing fan blade.
Fan motor may need to be replaced.
Motor wire to switch may be disconnected.
Reconnect.
Control switch may need to be replaced.
Slow running - may need capacitor replaced.
Cooler does not pump
Ensure pump switch is turned on.
Make sure water level is not low. Add water.
Make sure hoses are connected and free of debris.
Pump may need to be replaced.
Pump wire to switch may be disconnected.
Reconnect.
Control switch may need to be replaced.
Water leakage
Make sure drain plug is securely in place.
Make sure cooler is level.
Inspect tank for cracks.
Check media pad for water running on outside of unit.
Check for leaks in water distribution hose connections.
Check spreaders for build up causing spill over of
water into the airstream.
Cause / Remedy
EN5
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