The food is not
(fully) cooked.
Ingredients
are cooked
unevenly in the
product.
The prepared
snacks are not
crispy when
they come out
of the product.
The basket
cannot be
pushed into the
product.
White smoke is
coming out of
the product.
Fresh potato
fries/patty
are cooked
unevenly.
The amount of food in
the basket(s) is too high.
The set temperature is
too low.
The cooking time is too
short.
Certain types of food
must be shaken halfway
through cooking time.
You are using a type
of snack meant to be
prepared in a traditional
deep fryer.
There is too much food in
the basket.
You prepare food that is
or contains (very) fat.
The basket still contains
grease residue from
previous use.
You did not soak the
fries/patat properly
before preparing them.
You didn't use the right
type of potato.
Put smaller amounts of food in the
basket(s). Putting smaller amounts
of food in the basket(s) will cook it
more evenly and cook it better.
Set the temperature to a higher and
desired temperature.
Set the time to a longer and desired
cooking time.
Foods that are on top of or over
each other (e.g., chips/patty) must
be shaken halfway through cooking
time.
Use snacks that are suitable for
oven or airfryer. You can also lightly
brush the snacks with oil before
cooking for a crispier result.
Do not fill the basket beyond the
maximum amount indicated.
Be sure to set the temperature well
below 180°C when cooking fatty
foods.
White smoke is caused by the
grease in the pan heating up. Be
sure to clean the basket thoroughly
after each use.
Soak the fries/patty in a bowl of
water for at least 30 minutes. Take
them out and dry them with paper
towels before preparing them.
Use fresh potatoes and make sure
they remain firm during baking.
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